CUSTOMER SUPPORT AI
Resolve 80% of tickets —without adding headcount
Rymiq Customer Support AI resolves tickets across chat, email and social 24/7 — with source-cited answers, human handoff and full audit logs.
80%
Tickets resolved
1.2s
Avg. first reply
4.8/5
CSAT
✦Customer Support AI● Live · support chat
Tickets automated87%
Avg. first response94%
CSAT90%
Resolve 80% of tickets across chat, email and social
1
Omnichannel
One agent across chat, email, WhatsApp and social — one consistent voice.
2
Acts, not just answers
Issues refunds, updates orders and files claims — not just canned replies.
3
Cited answers
Every response is grounded in your docs with a visible source citation.
4
Graceful handoff
Knows its limits and hands off to a human with full context, instantly.
5
Surge-proof
Absorbs 10x volume spikes during sales and outages without degrading.
6
Learns continuously
Every resolved ticket sharpens the knowledge base for next time.