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CUSTOMER STORIES

Customer Stories — Proven AI Automation Results

How 400+ enterprises use Rymiq AI

Retail

Cartwheel Retail

84% of support volume automated during peak season

We automated 84% of support volume during our biggest sale of the year — and CSAT went up, not down.

84%
Volume automated
4.8/5
CSAT
Explore Retail & E-commerce
Banking

Nordbank

Dispute resolution dropped from 9 days to 1

What used to take nine days now resolves in one. Our dispute team finally has time for the cases that actually need a human.

68%
Cost savings
9→1 days
Dispute resolution
Explore Banking & Financial Services
Healthcare

MediCore Health

72% cheaper patient intake

Intake used to be our biggest bottleneck. Now it runs itself, and our front desk team can focus on patients in the room.

72%
Lower intake cost
31%
Fewer no-shows
Explore Healthcare
Manufacturing

Helix Manufacturing

12,400 hours saved in year one

Our plant managers used to spend hours a day on status calls. That time is back, and nothing falls through the cracks.

41%
Less internal comms
12,400 hrs
Saved per year
Explore Manufacturing
Telecom

Orbitel

92% call containment across support lines

Rymiq Voice AI now handles the vast majority of our inbound support calls without ever touching a human queue.

92%
Containment rate
2.1s
Avg. answer time
Explore Telecom
Your story next

See how Rymiq AI can deliver results like these for your organization — book a demo to get started.

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TESTIMONIALS

What operators say after go-live

Rymiq went live faster than our last CRM rollout. Fourteen days from kickoff to our first agent handling real tickets.

PN
Priya Nathan
VP Customer Experience, Cartwheel Retail

The audit trail is what got compliance to say yes. Every action an agent takes is logged and explainable.

MF
Marcus Feld
Head of Risk & Compliance, Nordbank

Our clinical staff were skeptical. The privacy-first design and clear escalation boundaries won them over fast.

AC
Dr. Alina Cho
Director of Operations, MediCore Health

We finally have one governed layer instead of five disconnected bots. The ROI dashboard alone paid for itself.

TW
Tomasz Weber
COO, Helix Manufacturing

Voice AI answers in under two rings, every time, in every language our customers call in. It just works.

SR
Sofia Reyes
Head of Customer Operations, Orbitel

Onboarding an agent felt like onboarding a very fast, very thorough new hire — not deploying software.

JO
James Okoro
CIO, Value360

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